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Andrew Kuznetsov, president of a California appliance repair company, told Hunker that repair costs, parts access and recurring component problems make some appliances poor choices in his experience. His comments are an individual technician’s assessment, not a comparative reliability study, and the source does not provide failure rates for the named brands.
Appliance repair executive Andrew Kuznetsov told Hunker that buyers should be cautious about several appliance brands and features because of repair costs, parts delays and recurring component failures. His recommendations draw on his work at Adrium Service Solutions in California, but the interview does not establish industry-wide failure rates or rank appliances through a controlled reliability study.
Kuznetsov, president of Adrium Service Solutions, an appliance repair, HVAC and coffee equipment company serving San Ramon and the wider Bay Area, discussed his concerns in an interview with Hunker. The article groups his warnings around particular brands, including LG and Samsung refrigerators and dishwashers, Summit appliances and Viking appliances, as well as newer features that he says can complicate repairs. The supplied report describes a seven-item list, but its excerpt does not include every item or the complete dishwasher discussion.
His concerns vary by brand. Kuznetsov said Summit appliances can be difficult to repair when parts are unavailable or take a long time to arrive. He described Viking as a separate service challenge, citing high part prices, a shorter parts-support period and difficulty identifying original part numbers. He did not say that Viking or Summit appliances necessarily fail more often; his criticism focuses on what can happen when a repair is needed.
For refrigerators, Kuznetsov cited LG inverter compressor failures he says he has encountered and Samsung ice-maker problems that, in his account, can cause ice to form in the fresh-food compartment. For dishwashers, he advised caution with new features that technicians may not yet know how to repair. These are attributed observations from one repair professional, not independently verified product-wide findings.
Repairability Can Change the Real Cost
A purchase price does not capture the full cost of owning an appliance. If replacement parts are costly, hard to identify or delayed for months, a repair can mean extra expense and time without the appliance. That concern may matter especially for refrigerators, where a prolonged outage can disrupt food storage, and for buyers choosing premium products on the expectation of long service life.
Kuznetsov’s comments also point to a practical trade-off in feature-heavy appliances. A built-in ice maker or an unfamiliar dishwasher system may add convenience, but can also create another component to repair. His advice is not proof that simpler appliances always last longer; it is a reason for buyers to ask about parts availability, service support and repair costs before choosing a model.
The report should not be treated as a consumer reliability scorecard. It supplies no sample size, repair-rate data, model-by-model comparisons or response from the manufacturers named. Readers can use the technician’s experience to form questions, while checking warranty terms, local service options and other evidence before deciding.
LG inverter refrigerator repair parts
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What the Technician Says He Sees
Hunker says it interviewed Kuznetsov specifically about appliance brands he would avoid. The article presents his views as experience-based advice from someone who repairs appliances, rather than as findings from laboratory testing or a survey of owners. The distinction matters: one technician may encounter particular products more often because of the customers and models in his service area.
The source mentions prior public attention to LG refrigerator compressor problems, including a class-action settlement, but the supplied text provides no settlement terms or details. It also reports Kuznetsov’s preference for traditional brazed connections over newer solder-free lock-ring fittings in sealed systems. His view is that the older connection is higher quality; the excerpt offers no comparative test data to confirm that assessment.
For Samsung refrigerators, the interview focuses on ice makers and repairable components. Kuznetsov recommends considering a countertop ice maker instead, saying a refrigerator without the built-in feature may cost less and leave more storage space. That is his suggested alternative, not a guarantee that countertop machines will suit every household.
“Usually no parts are available — but if there are, it can take six months for delivery or more.”
— Andrew Kuznetsov, president of Adrium Service Solutions, speaking to Hunker
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How Broad Are These Repair Claims?
The source does not give failure rates, repair records by model, comparison periods or a full list of all seven items in the supplied excerpt. It is not clear how often the cited problems occur across the brands’ product ranges, whether they are concentrated in particular models or production years, or how repair outcomes differ by location. Kuznetsov’s remarks are firsthand professional opinions, not a representative study.
The excerpt also does not include responses from LG, Samsung, Summit, Viking or dishwasher manufacturers. It does not explain the terms or scope of the LG class-action settlement it references. Readers should not infer that every appliance from a named brand has the same defect or that any specific model is certain to fail.
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Check Support Before You Buy
Before purchasing, buyers can check the model’s warranty, the length of parts support and whether authorized service is available nearby. Asking a retailer or manufacturer about common repairs and expected parts access may help clarify costs beyond the sticker price. For a specific model, compare repair information and owner reports with care, noting that individual experiences do not establish a failure rate.
The Hunker report offers no announced follow-up testing or manufacturer responses. Until more comparative evidence is available, Kuznetsov’s list is best read as a repair professional’s caution based on his own work, rather than a definitive guide to which appliances will or will not be reliable.
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Key Questions
Which appliance brands did the expert criticize?
In the supplied excerpt, Andrew Kuznetsov raises repair concerns about Summit and Viking appliances, and about LG and Samsung refrigerators and dishwashers. The concerns differ by product and focus on parts, repair costs or particular components.
Does the report prove those brands are unreliable?
No. The report records one repair executive’s experience and recommendations. It gives no industry-wide failure rates or controlled comparisons, so it does not show that every model from a named brand is unreliable.
What did Kuznetsov say about Summit and Viking?
He said Summit parts can be unavailable or slow to arrive. For Viking, he cited costly parts, shorter parts support and difficulty finding original part numbers. His criticism centers on repairability and service, not a claim that every unit fails.
What refrigerator problems did he identify?
Kuznetsov cited LG inverter compressor replacements he says he has performed and Samsung ice-maker issues that, in his account, can lead to ice forming in the fresh-food compartment. The excerpt does not provide model-specific rates or independent verification.
What should shoppers check before buying an appliance?
Check warranty coverage, local repair options, parts availability and likely service costs for the specific model. Treat anecdotes as prompts for further research, rather than as proof that a whole brand or product line will fail.
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