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Okanagan Hardware & Supply, a locally owned retailer in Oliver, British Columbia, has joined the Home Hardware network after more than 25 years as an independent business. Owners Logan Malmberg and Kianna Carvalho say the affiliation provides access to hardlines and lumber and building materials programs while the store remains locally owned.
Okanagan Hardware & Supply, an independent hardware and building-supply retailer serving Oliver, British Columbia, has joined the Home Hardware network, Home Hardware announced. The store remains locally owned and operated by Logan Malmberg and Kianna Carvalho, while the affiliation gives the business access to the network’s support and buying power.
The retailer has served the Oliver community since 1999, according to the report by Hardware Retailing. Malmberg and Carvalho own and operate the family business, which has been independent for more than 25 years. Home Hardware said the store has now officially joined its network of dealer-owners.
The owners said the relationship will support the store’s continued growth through hardlines and lumber and building materials programs. The company expanded its offerings to include lumber and building materials after it doubled in size in 2014, the report said.
Malmberg described Home Hardware as a partner that supports independent businesses and local relationships. Home Hardware chief retail operations officer John Pierce said the company was pleased to welcome the owners and their team. The announcement did not identify a change to the store’s ownership or say that it would stop operating as a local business.
What the Network Adds in Oliver
For customers in Oliver, the reported change is a new network affiliation for a store that has served the community for decades. The owners say access to Home Hardware’s programs and buying power will help them continue developing the business while retaining local ownership and community ties.
The move also places the store within Home Hardware’s dealer-owned network. Pierce presented the decision as evidence of the appeal of that model to independent retailers, but that is the company’s characterization; the announcement does not provide sales figures, customer projections or other measures of the affiliation’s expected effect.
Because the business already offers lumber and building materials, the owners’ reference to both hardlines and LBM programs points to support across its hardware and building-supply operations. The announcement does not specify particular products, pricing changes, or new services for customers.
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A Local Business Since 1999
Okanagan Hardware & Supply has operated in Oliver since 1999, according to Hardware Retailing. It is described as a family-owned business, locally owned and operated by Malmberg and Carvalho. In 2014, the company doubled in size and added lumber and building materials to its offering.
The affiliation is presented as a way for the retailer to retain its independent, local identity while accessing support from a larger organization. In the announcement, Home Hardware calls its structure a dealer-owned model; no terms of the store’s agreement or details about its specific network services were included.
““When successful independent businesses choose to join Home Hardware, it speaks volumes about the strength of our Dealer-owned model.””
— John Pierce, chief retail operations officer, Home Hardware Stores Limited
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Terms and Store Changes Not Detailed
The announcement does not disclose the financial or contractual terms of the affiliation, including any fees, purchasing commitments or length of agreement. It also does not specify when the network relationship takes effect beyond saying the store has officially joined.
No details were provided about possible changes to the store’s name, signage, inventory, prices, staffing, hours or customer services. The owners said they intend to grow while staying true to the business and community, but the announcement does not set out specific plans or quantify expected benefits. No independent measures of the impact on the retailer or its customers were included.
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How the Affiliation Takes Shape
The store is now part of the Home Hardware network, according to the company’s announcement. The owners have said the network’s hardlines and lumber and building materials programs will support the business, but no rollout schedule or individual program details were released.
Further information about any operational changes, new offerings or customer-facing effects may become available from Okanagan Hardware & Supply or Home Hardware. For now, the confirmed development is the affiliation itself; the store’s next steps and the practical effects for customers remain unspecified.
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Key Questions
Where is Okanagan Hardware & Supply?
The retailer serves Oliver, British Columbia, and has been in the community since 1999, according to Hardware Retailing.
Who owns the business?
It is locally owned and operated by Logan Malmberg and Kianna Carvalho. The announcement says the store remains locally owned after joining the network.
What does joining Home Hardware mean for the store?
The owners said the affiliation gives them access to Home Hardware support and hardlines and lumber and building materials programs. Specific agreement terms and operational changes were not disclosed.
Will the store’s name or services change?
The announcement does not say whether the store’s name, signage, prices, inventory or services will change. It confirms the network affiliation and says the business remains locally owned and operated.
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